Devices were sold between 2013 and 2016 in the US, Canada and Mexico. This is an expansion of last year’s recall of 41,000 batteries
HP is expanding its recall of laptop batteries with overheating issues that can cause computer damage and even fire. The recall concerns 101,000 batteries from some laptops sold between March 2013 and October 2016. This is an expansion of the recall that began in June 2016 of 41,000 batteries.
Batteries include the HP, Compaq, ProBook, Envy and Compaq Presario brands. Those sold separately are also affected by the recall. Customers who bought their laptops in the United States, Canada and Mexico during the period should contact the manufacturer to replace their batteries. According to HP, most battery-affected laptops are in the US, while 3,000 are in Canada, and 4,000 in Mexico.
Laptops were sold through major retailers and online stores. The batteries are black and should have the 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL or 6EBVA bar codes printed on the back of the battery. Users can also download software from HP’s recall site to see if the battery qualifies for a recall. Until then, HP received a report of a laptop catching on fire in Canada, and eight reports of battery overheating, catching fire or melting in the US.
In one case, HP received a report of “battery overheating, melting and charring, causing about $ 1,000 in property damage,” according to a statement issued by the US Consumer Product Safety Commission.
In Canada, HP received a report of a laptop caught on fire, but no one was injured, according to a statement issued by Health Canada.